Beetji FAQ – Answers to Common Questions

To create a beetji account, you'll need an active mobile number or email address and you must be at least 18 years old. Fill in your name, mobile number or email, password, and date of birth in the registration form. Once you verify the OTP sent to your mobile, your beetji account will be active.

Under beetji's policy, each individual may only operate one account. Creating multiple accounts is a violation of beetji's terms of use and may result in permanent account closure. If you're having any issues, please reach out to the support team.

Yes, you can update your mobile number or email from your profile settings after logging in to your beetji account. An OTP verification will be sent to your current number or email to confirm the change. This step is mandatory for your security.

on the login page Go to the login page and click the "Forgot Password?" link. Enter your registered email or mobile number, and beetji will send you a reset link or OTP. Use it to set a new password. The whole process takes just 2–3 minutes.

Depositing at beetji is easy — you can use bKash, Nagad, Rocket, or bank transfer. With most methods, funds are credited to your beetji account instantly. The minimum deposit amount is listed on your beetji dashboard.

Deposits via bKash, Nagad, and Rocket are usually credited to your beetji account within 1–5 minutes. Bank transfers may take 1–2 business days. If your funds haven't arrived after 30 minutes, contact the support team with your transaction ID.

The minimum deposit on beetji depends on your chosen payment method. For mobile banking, you can generally start from as low as ৳200. Check the beetji cashier page for the latest limits, as they are subject to change.

Withdrawal requests at beetji are typically processed within 24 hours. Mobile banking is the fastest option — usually between 30 minutes and a few hours. Bank transfers may take 1–3 business days.

Yes, as per beetji's security policy, KYC (Know Your Customer) verification must be completed before your first withdrawal. You'll need to upload a copy of your National ID or passport along with a selfie. Verification is typically completed within 24 hours.

The minimum withdrawal amount on beetji is generally ৳500, though this may vary depending on the payment method and any active offers. The maximum withdrawal limit is determined by your account's VIP tier.

On beetji, Register Upon your first deposit after completing registration, the welcome bonus will be credited automatically. For bonus amount and terms, Latest Promotions page. If you have a promo code at the time of registration, apply it to claim your bonus.

A wagering requirement means you must place a certain number of bets before withdrawing bonus funds. For example, a ৳100 bonus with a 20x wagering requirement means you need to wager a total of ৳2,000 before withdrawing. Requirements vary for each beetji bonus, so always read the full details on the offer page.

beetji returns a portion of your net losses as cashback on a daily or weekly basis, credited automatically to your account. For cashback rates and terms, Rewards and Promotions available on the page.

Yes, beetji has a referral program. Refer a friend to beetji and once they register and make their first deposit, you'll receive a bonus reward. For full details on referral bonuses, Rewards page available.

beetji offers over 1,000 games, including Live Casino, Sports Betting, slots, table games, virtual sports, and lottery. New Games Check the page for the latest games added to the platform — new titles are added every week.

After logging in, on the Platform page Go to the Live Casino section and choose from a wide range of games with real dealers — including Blackjack, Baccarat, Roulette, and more. You'll need a sufficient account balance and a stable internet connection to get started.

beetji's Jackpot Visit the page to browse active jackpot games. When you place a bet on any jackpot game while logged in, you're automatically entered into the jackpot pool. If you win a major jackpot, the beetji support team will contact you directly to complete the payment process.

Yes, beetji uses 256-bit SSL encryption to protect all your personal and financial information. beetji never shares your data with third parties. To learn more, Privacy Policy here.

Contact beetji support immediately and request a temporary account lock. Then reset your password and verify your registered email and mobile number. The beetji security team will promptly investigate your account and take the necessary action.

Yes, beetji supports OTP-based two-factor authentication. Every time you log in, an OTP is sent to your mobile number for an extra layer of security. You can enable or disable this feature from your profile settings.

beetji's support team is available 24/7 via live chat. You can also reach them by email at support@beetji.app. Support is available in Bengali, so feel free to reach out in your own language.

Yes, beetji offers dedicated Bangla-language support for Bangladeshi players. Whether it's live chat or email, you can reach out in Bangla and receive responses in Bangla.

Start by contacting the support team via live chat or email. Include a detailed description of the issue along with screenshots and your transaction ID for a faster resolution. beetji typically aims to resolve complaints within 24 hours.

Yes, beetji is committed to responsible gaming. From your account settings, you can set daily, weekly, or monthly deposit limits. Self-exclusion and temporary break options are also available. To learn more, Responsible Gaming Visit the page.

Yes, beetji offers a self-exclusion feature. You can temporarily suspend your account for a set period (from 7 days up to 6 months). This can be activated through the support team or directly from your account settings.